After a Fire: What's Next?
5/5/2021 (Permalink)
If you have had a fire, contact your insurance agent or company. They will open a claim for you and start the process of documentation. Once your claim has been opened, contact SERVPRO of Eau Claire to assess the damage and create a scope (estimate) for mitigation. SERVPRO will work with your insurance adjuster and set a timeline for inventory, cleanup and repairs.
We will work with you throughout the process, from the initial walkthrough all the way to the move back and final inspection.
After any fire damage situation, safety should be your top priority:
- Is it safe to enter the house?
- Electrical and "slip and fall" hazards are some of the most prevalent concerns.
- Only do activities that are safe for you to perform.
- Wet materials can be VERY heavy. Be careful!
What To Do After A Fire
- Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
- Keep hands clean so as not to further soil upholstery, walls and woodwork.
- Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
- If electricity is off, empty freezer and refrigerator and prop doors open.
- Clean and protect chrome with light coating of petroleum jelly or oil.
- Wash houseplants on both sides of leaves.
- Change HVAC filter.
- Tape double layers of cheesecloth over air registers.
What NOT To Do After A Fire
- Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
- Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
- Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
- Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
- Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.
These are just a few basic guidelines. Our trained and certified experts are here for you and Here to Help(TM).