September is National Preparedness Month

9/1/2021 (Permalink)

September is National Preparedness Month - are you ready in the event of an emergency or disaster? We can help!

September is National Preparedness Month, an annual awareness event sponsored by the Federal Emergency Management Agency (FEMA). Disaster recovery specialist SERVPRO of Eau Claire says this is a great time for business owners to review their emergency preparedness and business continuity plans. SERVPRO points to startling statistics like this one to emphasize the importance of advance planning: according to FEMA, as many as 40 percent of businesses never reopen following a major flood disaster.

“Business owners who think they are prepared for an emergency because exits are clearly marked and fire or flood drills are parts of the regular routine really need to take another look at their preparations,” said Sue Steen, former SERVPRO Industries, Inc. chief executive officer. “A comprehensive emergency plan also contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers and more—information that can save emergency responders precious time and help contain damage and minimize injury.”

Because SERVPRO knows the time to create a disaster readiness plan is before you need it, SERVPRO has developed the Emergency READY Program to help business owners create an Emergency READY Profile (ERP) for their facility, at no charge. The business owner works with SERVPRO to gather and document information that will become critical if a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free smartphone app.

"When it comes to disaster readiness planning, it just makes sense to take advantage of the tools that are available, especially when they are offered at no charge," said Steen. "The first few minutes after a disaster strikes are often chaotic and very emotional. Minutes lost searching for shut-off valves, fire suppression system controls, or emergency contact numbers can mean further property loss, and worse. With the information in a business’s ERP, our experienced technicians can move into action effectively and immediately to help minimize damage and set the business on the road to recovery."

SERVPRO of Eau Claire professionals specialize in disaster restoration, cleanup and repair services, helping to remediate damage, making it "Like it never even happened," for both commercial and residential customers. 

For more information on the SERVPRO and the SERVPRO Emergency READY Program, please visit https://ready.SERVPRO.com/home/mobileapp.

What Causes Musty Odors in a Business?

8/26/2021 (Permalink)

SERVPRO of Eau Claire is your commercial mold remediation expert and available 24/7, 365 days a year.

Musty Odors are a Common Sign of Mold Growth. SERVPRO is an Eau Claire Commercial Mold Remediation Specialist Available 24/7.

Are odors a sign of low indoor air quality?

Musty odors in your Eau Claire business could be putting off customers and affecting staff. Usually, these odors result from a microbial growth issue that may be residing somewhere in the company building. Commonly, these issues occur due to a slow leak or damp spot, which could occur seasonally or as the direct result of an event. Mold does not just release odors but also microscopic spores. These spores often become airborne, where they can be inhaled or ingested by people using the space. If musty odors lead to the discovery of molds, you may need to restore indoor air quality to get your business back to its preloss condition.

What are the stages of mold growth?

- Spores land on damp or wet spots with enough organic matter and temperature to reproduce

- Hyphae grow from the spore onto, or into, surfaces

- Colonies produce additional spores which can spread further throughout the structure

What tools control indoor air quality?

It is typical for commercial mold remediation techniques used in your business to include air scrubbing. Cleaning air uses specialized equipment known as air-filtration devices. These can be placed throughout your company, drawing indoor air into a complex set of filters. These filters are known as high-efficiency particulate air filters (HEPA) and can pull microscopic mold spores out of an indoor environment. Usually, SERVPRO technicians create an exhausting duct in the business to remove contaminated air from the building altogether and replace it with clean air. 

How should air-filtration devices be set up?

- Identify the affected area and enclose the system by shutting doors or windows

- Place an air-filtration device within the closed system

- Attach ducts for exhausting clean air and drawing out waste air

When your business shows signs of mold growth, contact SERVPRO of Eau Claire at 715-834-3473.

Dryer Fires Cause Tremendous Damage

8/24/2021 (Permalink)

A dryer fire can leave your home damaged and covered in soot

SERVPRO of Eau Claire responds to fire damage emergencies throughout the year in the Eau Claire & Chippewa Valley areas. Even small, contained dryer or washing machine fires can cause lots of smoke and soot damage to the rest of the house. Here are some clothes dryer fire statistics from the National Fire Protection Association:

• In 2010-2014, U.S. fire departments responded to an estimated average of 15,970 home structure fires involving clothes dryers or washing machines each year
• These fires caused annual averages of 13 civilian deaths, 444 civilian injuries, and $238 million in direct property damage
• The vast majority of fires (92 percent) involved clothes dryers
• The leading items first ignited in dryer fires were dust, fiber, or lint (26 percent of total) and clothing (26 percent), while items first ignited in washing machine fires were part of the appliance itself, including wire or cable insulation (26 percent), appliance housing or casing (24 percent, and drive belt (11percent)

Call Us Today!

SERVPRO of Eau Claire has a team of highly-trained technicians, on-call 24-hours a day to respond to fire damage emergencies in the Eau Claire area. Call us today at 715-834-3473. We’ll restore your fire damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Mitigation & Restoration: What's the Difference?

8/17/2021 (Permalink)

We are here to help, day or night, 24/7

During a storm, your building may suffer some damage. When this happens, it can be good to know the difference between mitigation and restoration before hiring a flood cleanup company.

Understanding what mitigation and restoration are and how the processes pertain to the cleanup and repair of your building is important. Here are some differences between the two:

1. Mitigation comes first: If your building has been harmed during a storm, one of the first things you should do is make sure it will not sustain any further damage. During mitigation, a flood cleanup company can provide services, such as removing water and boarding up windows, to keep water from spreading and increasing the problems with your building.
2. Mitigation is usually finished quickly: With mitigation, the company does not usually make any repairs to your building. The job here is simply to prevent any further harm. Because of this, the mitigation process is done as quickly as possible so that restoration can begin, as the restoration company can only start repairing your building after mitigation has finished.
3. Restoration can be lengthy: Repairs are done during the restoration process, so it can often take much longer than mitigation. Depending on the extent of damage during the storm, the restoration process can take months to complete.

Mitigation vs. Restoration: Which Do You Need?

If your building has suffered damage during a storm, you may be wondering which of these services you need. The answer is that you will likely need both. Having mitigation done before you begin repairs can save a lot of work and trouble in the long run. If you begin repairs without mitigation first, you may end up needing to do more fixes than you would have otherwise. 

Mitigation and restoration are services that go well together since they each offer something that the other does not. When you are searching for a flood cleanup company you should call SERVPRO of Eau Claire, we offer both mitigation and restoration services. When you call us, you can feel confident that your property will be properly dried and restored.

SERVPRO of Eau Claire: Here to Help 24/7

(715) 834-3473

Is Your Roof Leaking? 6 Signs to Look For

8/9/2021 (Permalink)

A small roof leak can cause HUGE damage

Your Residential Roof May Leaking, Look For The Six Signs

Six Signs That Your Roof Is Leaking

As many plumbing experts know, leaking roofs can cause a plethora of unwanted problems such as water damage in your home. If these problems pop up, they can adversely affect your emotional and economic equilibrium. For this reason, it's good to be able to detect signs of a leaky roof early. In so doing, you can attain the professional assistance necessary to correct the problem and prevent structural damage to your property. With that idea in mind, consider whether you're experiencing any of the following six signs of a leaky roof:

 1. A Loss of Granules

 The granules of your roof's shingles can grow loose as a result of aging and ongoing exposure due to water damage. When your shingles start to lose their granules, the roof is subjected to faster deterioration. 

 2. Buckling Shingles

 The shingles of your roof can start to buckle as a result of hot air coming from your attic. This hot air is an indication of poor ventilation and can lead to a build-up of moisture.

 3. Mold And Mildew Growth

 If you notice possible mold growing inside your home or on the roof, the growth could have been caused by a leaky roof. This is the case because a leaky roof will create the excess water and moist environment that mold likes to thrive in.

 4. Roof Rot 

 Another sign of a leaky roof is roof rot. Roof rot is a term that refers to the process of your roof deteriorating rapidly. When this rapid deterioration transpires, your property can become increasingly susceptible to water damage because of potential leaks.

 5. Damaged Skylights

 Damaged skylights can cause your rainwater to leak into the home and cause water damage. 

 6. Damaged Flashing

 When your flashing is improperly sealed or damaged against your roof, it can make it much simpler for excess water to start seeping into your home.

 If you find that your property has been subjected to a leaky roof, you need to address and resolve the issue immediately. The best course of action is to contact a team of trained, IICRC-certified water damage remediation specialists. The team to trust is SERVPRO. All of our technicians will offer you the goal-oriented, detail-centered care necessary to restore your property with lightning speed

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Eau Claire is strategically located to respond quickly to your flood and water emergency event. Call us today! (715) 834-3473

How Does an Ozone Generator Remove Odors?

8/4/2021 (Permalink)

Do you have odors that you just can't get rid of? Maybe ozone is the solution!

You may be wondering, “What is an ozone generator?” An ozone generator is an industrial machine that produces ozone. So now you’re probably asking yourself, “What is ozone?” Many of us may remember learning about the ozone layer in school. The ozone layer is a layer in the Earth’s stratosphere that has trace amounts of ozone.

Up in the stratosphere, the ozone protects us by absorbing most of the ultraviolet radiation that reaches the Earth from the sun. While that might sound great, ozone in high concentrations is actually very toxic to humans.

What is Ozone?

Ozone is a colorless, highly reactive, toxic gas with powerful oxidizing properties. It is comprised of three atoms of oxygen rather than the two atoms of oxygen that we breathe. Ozone is naturally occurring as well as man-made. An ozone generator is a man-made way of creating ozone.

So why would we want to create ozone if it is toxic to humans? Because ozone is very good at removing particles in the air that cause odor. It is the ultimate air purifier which is why it is used by industrial clean up companies like SERVPRO of Eau Claire.

How Does Ozone Remove Odors? 

Ozone removes the smell and odors by reacting and destroying the offensive smelling particulates, molecules, and bacteria. The ozone chemically reacts with them breaking them down into molecules and particulates and bacteria that don’t smell.

When Should Ozone Be Used?

An ozone generator is recommended for professional-use only, due to the dangers of high concentrations of ozone. Ozone generators and ozone are used to remove odors that seem impossible to remove. They can be used to remove the smell of cigarette smoke from a home that has been heavily smoked in.

They can also be used to remove the smoke odors from homes and businesses that have experienced a fire. Ozone is highly effective at removing odors due to the fact that it can penetrate anything that oxygen and smoke can penetrate. This can include fabric sofas and carpets in a home that has experienced smoke damage.

Due to the toxicity of the ozone gas, ozone generators are only used in spaces that are unoccupied and sealed. This means that if they are used in a home or business, they space usually needs to be evacuated while the ozone generator is in use. That is why it is highly recommended that you rely on professionals who are trained on how to safely operate an ozone generator.

Struggling to Get Rid of Strong Odors in Your Home or Business?

If you have strong odors that you have been battling for months and even years to get rid of, call the professionals at SERVPRO of Eau Claire to get rid of them. They’ll be able to determine the best actions to take including whether an ozone generator is needed.

The experts at SERVPRO of Eau Claire have helped remediate the odors from fires, flooding, mold damage and other sources for years. They have all the tools and experience to handle any disaster and any smell.

Call SERVPRO of Eau Claire today at 715-834-3473. 

SERVPRO of Eau Claire Provides 24/7 Service

7/29/2021 (Permalink)

SERVPRO of Eau Claire is available 24-hours a day, 7-days a week to serve you.

SERVPRO of Eau Claire provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in the Chippewa Valley. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Remediation Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 715-834-3473

Residential Services

Whether your Eau Claire area home needs emergency flood damage restoration or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best.

Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Restoration Cleaning
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

Home Air Quality

7/1/2021 (Permalink)

Does your indoor air need a checkup?

Does the air quality in your home seem a little "off?"  Here are some things to consider from the American Lung Association about air quality in your home:

• Is anyone smoking indoors? 
• Can you see or smell mold or mildew? 
• Is the humidity regularly above 50 percent?
• Are there leaks or standing water anywhere—kitchen, basement, attic?
• Are all fuel-burning appliances (gas stoves, water heaters, fireplaces) fully vented to the outdoors?
• Is there an attached garage or basement where cars, lawnmowers or motorcycles are stored?
• Are household chemicals, paints or solvents stored indoors or in an attached garage or basement?
• Have you recently remodeled or added new furniture, carpeting or painted?
• Do you use odor-masking chemicals or "air-freshening" devices?
• Has kitchen or food garbage been covered and removed?
• Have you used pesticides recently?

If you have an ongoing air quality issue, call SERVPRO of Eau Claire for further consultation. We have a staff of professionals, certified in all aspects of deodorization and microbial remediation who are Here to Help.

Keeping Your Home Safe While on Vacation

6/27/2021 (Permalink)

Keep your home safe from leaks and other dangers while on vacation

SAFETY TIPS

There is nothing more frightening than the thought of going on a summer vacation, returning home, and finding that your home has been robbed, vandalized or damaged.

Whether it’s a flooded basement, or even a faulty water heater, there is nothing more devastating than the thought of this unexpected property damage.

There are some ways to help minimize the risk. Here are a few ideas to help keep your home safe while you're away this summer: 

TIPS

Don’t make it obvious you are out of town or on vacation

• Try to arrange for a trusted neighbor to bring in your trash, mail and newspaper.
• Suspend your mail and newspaper until you return home.

Automatic timers

• Setting a couple of lights on automatic timers can help lend the impression that someone is home.
• Leave a car parked in the driveway.

Security System

• Consider setting up an in-home or exterior security system.  Some cameras operate on WIFI and are easily mounted in or outside the home.  These systems can send notifications to your phone when motion is detected and some even have a two-way speaker or alarm to deter a person trying to enter your space.

Leaks            

• Help avoid major water damage by simply turning off your water before you leave.
• You may also drain your hot water heater to ensure no damage done from it.
• Turn off your central air unit prior to leaving to prevent leaks (or have it professionally inspected if you are unable to shut it down).
• Leave an extra key with a trusted neighbor—which will come in handy if, in the worst case scenario, there is a fire, flood, or some other issue that needs to be attended to before you return home. 

Fire Prevention

• Unplug any unnecessary devices and appliances to help prevent electrical fires.
• Check your smoke and carbon monoxide detectors prior to leaving.
• If safe to do so, turn off the gas to your home (consult a professional for more information)
• Close your interior doors; the UL Firefighter Safety Research Institute promotes closing doors to help prevent the spread of fire 

Following these simple safety precautions could help you avoid a crisis or damage to your home.

If you need us we are here to help! SERVPRO of Eau Claire at (715) 834-3473.

Our Highly Trained Technicians Can Restore Your Chippewa Valley Home

6/21/2021 (Permalink)

SERVPRO of Eau Claire is an IICRC Certified Firm

SERVPRO of Eau Claire is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of EAU CLAIRE

SERVPRO of Eau Claire specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm.

We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Click here to Meet Our Crew

IICRC Certifications

• Applied Microbial Remediation Technician (AMRT)

This four-day course covers mold and sewage remediation techniques and how to perform these procedures in the field while protecting the health and safety of workers and occupants on your property.

• Applied Structural Drying Technician (ASD)

Technicians learn to dry water-damaged structures efficiently and effectively using monitoring devices, extraction systems, and drying equipment. This three-day course includes comprehensive classroom and hands-on training to develop technical and practical drying expertise.

• Carpet Cleaning Technician (CCT)

This two-day course covers pre-inspection, fabric identification, cleaning chemicals and equipment, and proper cleaning techniques for residential and commercial applications.

• Fire and Smoke Restoration Technician (FSRT)

Technicians will learn about types of smoke and fire damage, job planning, equipment, and practical cleaning procedures in fire and smoke settings. This two-day course also includes instruction on odor and deodorization concepts.

• Odor Control Technician (OCT)

Technicians learn to address odors and deodorization techniques. This one-day course covers odor control caused by biological sources such as decomposition, urine contamination, mold, and other sources.

• Upholstery and Fabric Cleaning Technician (UFT)

Technicians learn fiber identification and upholstery cleaning methods. This two-day course also covers identifying upholstery cleaning problems before fabrics shrink, bleed, crown, or distort.

• Water Damage Restoration Technician (WRT)

This three-day course covers the concepts of water damage and its effects in residential and commercial settings. Technicians learn techniques and procedures to deal with water losses, sewer backflows, and contamination such as mold.

Tornadoes in Wisconsin: What You Need to Know

6/17/2021 (Permalink)

Do you have an emergency plan for severe storms?

Tornadoes are known to cause widespread damage throughout the United States.  Wisconsin's peak tornado season runs from April through September with an average of 20 tornadoes per year. The majority of those tornadoes strike in the month of June. 

But how much do we truly know about these destructive entities that tear through our homes and businesses?

Here are a couple of quick facts about tornadoes:

• The average tornado travels Southwest to Northeast, but have been known to move in any direction.

• Tornadoes are most likely to occur between 3pm and 9pm, but can occur at any time.

• Dr. T. Theodore Fujita devised the F0-F5 Scale for tornadoes in 1971.

• In 2006 the National Weather Service unveiled the Enhanced Fujita Scale (EF Scale).

• A tornado normally appears transparent until it picks dust and mud from the ground.

• The USA averages around 1,200 tornadoes every year, more than any other country.

• In the southern hemisphere tornadoes usually rotate in a clockwise direction. In the northern hemisphere tornadoes usually rotate in a counterclockwise direction.

Signs of Danger

• Dark, green tinted sky

• Large hail

• Low-lying rotating cloud

• Loud roar similar to a freight train

We encourage everyone to be weather aware. Have a family plan in the event of a tornado warning. Know where your safe areas are wherever you are.  

For more information on tornadoes and thunderstorms and how to keep safe during these events, the Wisconsin Department of Health Services has provided a helpful guide that you can find here. 

SERVPRO of Eau Claire Referral Program

6/11/2021 (Permalink)

Partner with us to help our community in restoring homes damaged by fire, water and mold

Are you a plumber? HVAC technician? Exterminator? Contact us to find out more about SERVPRO of Eau Claire's referral bonus program.

We offer referral bonuses simply for referring a potential customer to us. We enjoy working with other local businesses and will take excellent care of your customer.   

See what our past customers have to say about us here - Customer Testimonials 

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Eau Claire.

For more information on our referral program, or to refer a customer, contact us today at 715-834-3473.

How to Prevent Mold in Your Home

6/7/2021 (Permalink)

If you think you might have a mold problem, call SERVPRO of Eau Claire today at (715) 834-3473.

SERVPRO of Eau Claire professionals handle water damages every day and know that prompt action is required to prevent mold growth.  Mold is more likely to spread when the environment has been subject to moisture for a long period of time.  

If your property has seen a recent water damage, it is vital to remove excess water and dry structure promptly.  If there is an ongoing moisture problem in the building, it is important to be alert for: 

• The presence of visible mold.
• Strong musty odor which may indicate mold is present.
• Any evidence of past moisture problems that have caused undetected mold growth.
• Excessive humidity. 

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the property for mold growth and water damage problems.  

If you think you might have a mold problem, call SERVPRO of Eau Claire today at (715) 834-3473.  

Toilet Leaks: Small Leaks = Big Problems

6/7/2021 (Permalink)

Even small toilet leaks can cause major damage to your home

It is not uncommon for toilets to malfunction and leak or have a wax ring fail and cause water damage, but it makes it no less frustrating when it happens to you, in your home. 

A leak from a toilet may seem like a little issue;  but even a small amount of water can call a big mess. Many people may see just the water on the floor around the base of the toilet and think that just mopping up the mess will take care of the problem, but damage can be much more excessive than is visible.

SERVPRO of Eau Claire recently responded to water loss in an upstairs apartment that was the result of the toilet overflowing.  The water saturated the floors all the way through the ceiling below, causing thousands of dollars in damage.  Unfortunately for this property owner, the building was outfitted with lead paint and asbestos, both of which required professional remediation and abatement.  While the building is now safe for the residents, all this started with some water from a toilet.

SERVPRO of Eau Claire has been helping with water damages from toilet leaks and pipe breaks for many years and our trained and experienced crews of technicians are ready 24/7, 365 to respond and help you when water damage strikes.  We are always Here to Help(TM).

Call us today at (715) 834-3473

Large Loss Specialists, Available 24/7

6/7/2021 (Permalink)

We are here to help, all over the US, for all kinds of damage.

SERVPRO of Eau Claire is available 24 hours a day, 7 days a week, 365 days a year for immediate help with your large loss disaster.

We Answer the Phone Ready to Help
Call Today - (715) 834-3473

A large loss disaster can happen in the Eau Claire - Chippewa Valley region to commercial properties at any given moment.  Large Loss can be a result of a flood, water, soot and smoke damage from a fire, a busted sewer pipe, or even storm damage from a natural disaster.  

SERVPRO of Eau Claire has the expertise and experience with large loss projects to restore your commercial property back to its original condition.

Our Team is Available 24/7/365! 

Carbon Monoxide - The Silent Killer

6/7/2021 (Permalink)

Carbon monoxide is invisible and odorless and can kill in minutes - know the warning signs to keep your family safe

You can't see or smell carbon monoxide, but, at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas created when fuels (like gasoline, wood, coal, natural gas, and propane) burn incompletely.

According to the Center of Disease Control and Prevention (CDC) each year, more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups— including unborn babies, infants, and people with chronic heart disease, anemia, or respiratory problems— being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages.

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration:

• Have fuel burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year.
• Open the damper for proper ventilation before using a fireplace. Never use your oven or stovetop to heat your home.
• Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
• If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.
• Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
• Only use barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
• Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home or business.

For more information on carbon monoxide and safety, click here to check out the US Fire Administration / FEMA website.  

Compassionate, Professional Trauma Scene Cleanup Services Available In Eau Claire

6/7/2021 (Permalink)

Biohazard and trauma cleanup must be done in accordance with health and safety guidelines

When most people think of trauma scene cleanup services, they think homicides or suicides, thanks to popular CSI television dramas. While these incidents do require this specialized cleaning service, both industrial accidents, and circumstances involving animal biohazards also fall into this category.

Trauma scene clean up in the Eau Claire - Chippewa Valley area often involve incidents where the risk of spreading diseases or infections are real. These specialists follow state and federal guidelines, as well as OSHA, CDC, EPA, and FDA regulations to disinfect potential biohazards.
 
Contacting an expertly trained trauma scene cleanup company, like SERVPRO of Eau Claire, gives you the opportunity to avoid unnecessary risks and clean entire areas properly to prevent exposure. Whether because of loss of life, unattended or accidental death occurs on your property, or if you have potentially active airborne pathogens professional cleaning services are best to use.
 
Any incident involving bodily fluids or other tissues could lead to the spread of infectious diseases. Many viral and microbial pathogens require disinfection to eliminate risks. HIV, Hepatitis B, Hepatitis C, and many other viruses can exist for extended periods if handled incorrectly.
 
SERVPRO uses the proper testing equipment to identify the presence of biological contaminants  on your property both before and after services are rendered to ensure removal of all existing hazards. Our technicians also receive IICRC trauma scene remediation training to assist in acquiring the necessary skills and knowledge to evaluate, clean, and decontaminate sites properly.
 
SERVPRO technicians focus on health and safety procedures, while also following best practice recommendations for handling equipment, supplies, and materials that require decontamination. All members of our team consider how each situation affects surviving family members, any occupants, or workers involved throughout the process and act with the proper amount of respect and empathy.
 
We are committed to providing you with professional trauma scene cleanup services that help families recover from these stress-filled events. Obtain access to compassionate, discreet, expertly trained personnel thoroughly prepared to handle even the toughest situations.

SERVPRO of Eau Claire works hard to eliminate bloodborne pathogens, harmful chemicals, and other dangers found on your property. Call today for additional information. (715) 834-3473. 

Water Damage: What to Do Until Help Arrives

5/31/2021 (Permalink)

Available 24/7 for water emergencies

At SERVPRO of Springfield / Greene County we are available 24/7/365 days a year for your water damaged home or business.  When it comes to water damage quick action is crucial and a delay, even a small one can cause more serious damage to your property. 

We understand that during this stressful time you need someone to walk you through this process.  SERVPRO of Springfield/Greene County has the specific water damage training to walk you through the difficult and often times confusing moments following a disaster in your home or business.  If you need emergency services, we recommend calling our team immediately to get this process under way.  You can reach us 24/7 at (715) 834-3473.

Here are a few tips of what you can do before help arrives.

• Ask yourself, is it safe to stay in this home or property?
• If it is safe to stay remove any slip and fall hazards.
• Remove excess water by mopping and blotting.

• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floor; wet materials may be heavy, be careful!

When you call, our SERVPRO Representative will ask you some quick questions. These questions will help us know what equipment and tools to bring with us to ensure maximum and effective drying.

Here is an example of what they will ask:

• Name & Contact Information
• Street Address of the affected home or business
• Insurance Information if applicable
• Cause of water damage
• Approximate time water damage occurred
• Number of rooms affected, approximate square footage
• Type of flooring
• If electricity is available

Once our SERVPRO Priority Responder is on-site. they will walk you through the entire process of restoring your property while our highly trained technicians get to work quickly working on mitigating damage and restoring your home or business.

Fire Safety in the Office

5/20/2021 (Permalink)

Fire safety is our top priority

A fire is one of the most terrifying and devastating risks in the workplace which can compromise the safety of the workers as well as the public. If not killed immediately, it can cause serious injuries or even casualties and damages to the property. Hence, fire safety is really important in the workplace and should be a priority.

Everyone in the workplace should be aware of fire risks and be familiar with the necessary fire safety information and ways on how to prevent fires.  If you own or manage a business where others work, fire prevention measures are of the utmost importance. For everyone’s safety in the workplace, here are some fire safety tips you can follow.

COMMON FIRE HAZARDS IN AN OFFICE

What is fire safety? Apparently, this is a set of fire safety rules that aim to reduce the damage caused by fire. If you know how to prevent fire, the damages in the workplace and injuries can also be reduced. You should also know the common causes of fire and other important fire safety information.

ELECTRICAL

Most fires are caused by electrical problems such as damaged wiring, faulty equipment, and overloaded plug sockets. Faulty appliances may also cause a fire in the workplace so you should always check if your office equipment and appliances are working properly. Fixing electrical problems immediately should be a part of your workplace fire safety plan.

HEATING

Overheating can also be a cause of a fire. If you have heaters at the office, never leave them unattended or place them close to flammable objects as they can spark a fire. This is why everyone should know the importance of workplace fire safety.

COOKING

Some offices have their own kitchen so the workers can cook their own meals.  Nonetheless, unattended and unsafe use of cooking appliances can cause a fire. To prevent this, the employer should provide safety in workplace tips. Most workplace messages should be organized so everyone can follow them easily and consistently.

WHAT TO DO IF THERE’S A FIRE IN YOUR WORKPLACE

If there’s a fire in your workplace, it can be really terrifying. A lot of people tend to panic when there’s a fire, especially if they don’t know what to do. This is why everyone should know effective ways to prevent fire. During the fire, workers should follow all safety procedures in the workplace. Panicking should not be an option; instead, follow this fire safety precaution.

RAISE THE ALARM

If you’re the one who discovered the fire, you should alert everyone in the workplace and activate the fire alarm. If it doesn’t work, raise the alarm until everyone becomes aware of the fire. Some workers won’t know how to prevent fires so you should call the fire safe center right away. The key to effective fire hazard prevention is taking action and asking for it immediately. Nonetheless, you can use a fire extinguisher but don’t forget to adhere to the fire extinguisher regulations in the workplace.

EVACUATE

Once the fire alarm is on, Get out of the building immediately. Stay calm until you find your way to the fire exit. When you’re outside the building, let your immediate supervisors know that you are safe.

GET TO THE ASSEMBLY POINT

There should be an assembly point that you all agreed upon. That is where you should head to meet your co-workers and check if they are all safe. Wait until the firefighters come and get rid of the fire completely.

IF TRAPPED INSIDE

When your workplace is crowded or if you don’t keep your calm during a fire, there’s a chance of getting trapped inside the building. Also, there may be obstructions that won’t allow you to get out of the building. If you’re stuck in a room, you should find a way to prevent the smoke from coming inside. You may ask if there’s a window and keep calm while waiting for. If you are nervous, you will find it hard to think clearly so you should find ways on how to keep yourself relaxed. Breathe slowly to reduce your heart rate; this can you think more clearly while waiting for the firefighters.

While you’re trapped inside, think about the office fire safety tips and try to follow them. Fire and safety don’t always go hand-in-hand but if you can do any fire safety measure, you can save yourself from any possible danger.

What Our Core Values Mean to You

5/11/2021 (Permalink)

We strive to be the best for you

It’s a term that’s been bandied about, but what exactly are “core values”?

Core values are the cornerstone beliefs of a person or organization. They represent a company’s heart. These guiding principles dictate behavior and can help people understand the difference between right and wrong. Core values also help companies to assess whether they’re on the right path, meeting their customers needs, and fulfilling their goals.

Here at SERVPRO of Eau Claire, we pride ourselves on living up to our core values as a locally owned company and as a team. We believe in the following 6 key values that characterize our company and help us to stand out in the community:

1. Growth – Size matters, but only if it is accomplished through knowledge, excellence, innovation and continuous improvement every day - at every level.

2. Integrity - Do what’s right and fair. Our relationships with customers, suppliers and each other are based upon honesty, trust, and mutual respect. We do what we say we will do and treat all with respect.

3. Be the Best - Persistently strive for excellence in all we do. We adapt the newest technology and use the highest quality products, thus adding value to the services we offer our customers. As a team, we work together to meet the needs of our customers and to help the company be successful.

4. Leadership - Provide strong, supportive management teams who embrace and drive change. By example promote honestly, integrity, enthusiasm, creativity, teamwork, excellence and empowerment of individuals.

5. Customer Service - Achieve total customer satisfaction by meeting every requirement of every customer. This is more than satisfaction with our products and service. It also includes communication, billing, marketing, product availability and countless other interactions with customers.

6. Teamwork - Be reliable, honest, supportive of each other's efforts, enthusiastic and positive. Value ideas over hierarchy. Communicate openly and face challenges optimistically to achieve our common goal of being the best. Be accountable, deliver on promises and strive to exceed expectations.

We recognize that our customers are the reason for our success and we’re committed to listen and respond positively to their needs. In fact, all our decisions are based on what’s best for our customer.

By adhering to the above values, SERVPRO of Eau Claire strives to create a company that is not only a great one to work for, but also one that will tirelessly work for you.

After a Fire: What's Next?

5/5/2021 (Permalink)

Bathroom damaged by fire

If you have had a fire, contact your insurance agent or company.  They will open a claim for you and start the process of documentation.  Once your claim has been opened, contact SERVPRO of Eau Claire to assess the damage and create a scope (estimate) for mitigation.  SERVPRO will work with your insurance adjuster and set a timeline for inventory, cleanup and repairs. 

We will work with you throughout the process, from the initial walkthrough all the way to the move back and final inspection.  

After any fire damage situation, safety should be your top priority:

• Is it safe to enter the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
• Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

These are just a few basic guidelines.  Our trained and certified experts are here for you and Here to Help(TM).  

Call us today at (715) 834-3473!

Water Damage: SERVPRO is Here to Help!

4/30/2021 (Permalink)

We are always Here to Help

When your home has been damaged from flooding from severe storms, you need the help of a professional restoration company to get your property to its preloss state again. A flooded basement or other damage that exists after a flood or storm can lead to severe damage to your property.

You need immediate Flood damage mitigation for your home to protect the structure and your possessions inside. Without fast and efficient water removal, additional damage can occur. That is why at SERVPRO of Eau Claire, we do not waste any time getting to you when you reach out to us for help.

After we have extracted any standing water, we need to dry your structure by removing moisture from the air. SERVPRO technicians use two different systems for drying. An open drying system exchanges moist air from inside your structure with the drier outside air. Opening windows and using fans or air movers helps to exchange the air and ventilate your home.

For the best drying conditions, the outside air should have a high temperature and low relative humidity. The difference between the specific humidity of the inside air and outside air is also essential. Before we use an open system, we take measurements to figure out specific humidity for both outside and inside air.

A closed drying system closes off the area affected from the outside air and from areas in your home that are unaffected. We use dehumidification equipment to dehumidify the air inside the home. For a closed system to work, we have to control the indoor environment using dehumidifiers and air movers. It is easier to dry areas that are smaller, so we create a drying chamber by hanging plastic sheeting around affected areas or closing windows and doors. 

If you have water damage in your home, don't wait to call for help.  We are Here to Help(TM) and work with your insurance company to get your home back to "Like it never even happened."  

Call us today at (715) 834-3473!

Building & Reconstruction Services

4/21/2021 (Permalink)

SERVPRO Building & Construction Services

SERVPRO has been helping our residents in Eau Claire & Chippewa County get their properties back to preloss conditions after a disaster. That is why we have our own, in-house contractor to ensure building work is carried out to our own exacting standards.

Over the years, we have performed emergency board-ups, drywall installation, and even document restoration to help our community in the toughest periods. Building and reconstruction services need to be done quickly, so mitigating loss in the first instance is essential. We are continually updating ourselves directly from the Wisconsin Department of Public Safety and EOC categories to stay prepared.

Teamwork is essential in an emergency. We are involved with both the Eau Claire & Chippewa Falls Chamber of Commerce and have built many relationships with area contractors. We believe that by coming together during times of adversity brings the best out of ourselves and our community.

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Roof Tarp
• Roofing Services
• Scalable Resources
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair

Contact SERVPRO of Eau Claire today at (715) 834-3473 to talk about how we can help with your building needs!

SERVPRO: Training the Best

4/21/2021 (Permalink)

Essential training for our essential workers

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning
• Contents Management

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning
• Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Eau Claire offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

• Water Damage Restoration
• Fire Damage Restoration
• Understanding Mold in the Restoration Industry
• Restorative Drying for Loss Control
• Mitigation Awareness Response Seminar (non-credit course)

Time for Spring Cleaning - HVAC Duct Cleaning

4/5/2021 (Permalink)

What is lurking in your air ducts?

Spring has finally arrived in the Chippewa Valley and traditionally, this is the time when homeowners begin to make a list of spring cleaning chores to prepare for warmer weather ahead. This year, SERVPRO of Eau Claire recommends that you add heating, ventilation, and air conditioning (HVAC) duct maintenance on your to-do list, including a basic duct cleaning.

"At the very least, performing some simple maintenance on the ducts in your home will help your HVAC system work at maximum efficiency," said Sue Steen, former SERVPRO Industries, Inc. chief executive officer. "In some cases, it may highlight a problem you need to address."

Steen offers the following guidelines based on Environmental Protection Agency (EPA) recommendations for routine maintenance of the HVAC system in your home:

1. Maintain filters.
   Use the highest efficiency air filter recommended by the manufacturer of your HVAC system and change filters regularly. If your filters become clogged, change them more frequently. Also, be sure you do not have any missing filters and that air cannot bypass filters through gaps around the filter holder.
2. Minimize dust.
   Dust and vacuum your home regularly, using the highest efficiency filter bags your vacuum cleaner can take – preferably HEPA bags. If you undertake dusty construction or renovation work in your home, seal off supply and return registers and do not turn your HVAC system on until you have cleaned up the dust.
3. Clean cooling coils and drain pans.
   Cooling coils, which are designed to remove water from the air, can be a major source of moisture contamination that can lead to mold growth in your HVAC system. Make sure that the drain pans under these coils drain properly and check any nearby insulation for wet spots. If you see substantial standing water and/or debris in these pans, contact a qualified service professional immediately. If your system includes an in-duct humidifier, be sure to follow manufacturer operating instructions.

For some homeowners, this routine maintenance may uncover evidence of a larger problem, like mold growth, rodent or insect infestation, or ducts so clogged with dust and debris that particles are being released into the home through air supply registers. 

"Restoration and remediation specialists like the technicians at SERVPRO can help you determine how serious the problem is," says Steen. "In many cases, routine maintenance is all that is required. But if the problem could pose a health threat to people living in the house, you need to call in the professionals. SERVPRO technicians are trained to use specialized cleaning and disposal techniques to remove any contaminants from your ducts safely and completely, without releasing them into your home."

Call SERVPRO of Eau Claire at (715) 834-3473 to schedule your duct cleaning today!  

Eau Claire Area 24 Hour Emergency Water Damage Service

2/16/2021 (Permalink)

SERVPRO of Eau Claire provides 24 hour fire and water damage restoration services in the Chippewa Valley

SERVPRO of Eau Claire is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 715-834-3473

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Eau Claire has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Eau Claire

SERVPRO of Eau Claire specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We are an IICRC Certified Firm, which ensures that your home or business is in the best hands.  Our team is certified in:

• Applied Structural Drying
• Water Damage Restoration
• Fire Restoration Service
• Applied Microbial Restoration
• Lead-Based Paint Activities & Renovation
• Commercial Mold Inspector
• General Contractor (Wisconsin)

As a locally owned and operated business, we are also proud members of the Chippewa Falls Area Chamber of Commerce and the Eau Claire Chamber of Commerce and partner annually with Big Brothers & Big Sisters for a charity golf event.

We are proud to call Eau Claire home and serve our community, one home and business at a time!

Meet Our Crew

Signs of Mold? Follow These Mold Safety Tips If You Suspect Mold

1/18/2021 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Eau Claire for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Eau Claire specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (715) 834-3473 or Email Us at office@SERVPROeauclaire.com!

Caring For Those Left Behind - Trauma & Crime Scene Cleanup

1/18/2021 (Permalink)

Effective Practices to Restore Chippewa Valley Properties After Traumas

When tragedy strikes in a home or business, those left behind are often at a loss for where to begin restoring the affected areas.   

SERVPRO of Eau Claire handles these situations with the empathy and sensitivity customers need when faced with devastating losses like death, crime scene and trauma.  It can be hard for these spaces ever to feel normal again. However, with our premier equipment and practices, our professionals can help Eau Claire and Chippewa Valley homes and businesses to regain their identity after an emergency.  

We are here to help.

Our trained technicians will help restore your home or business to a preloss condition: 

• Thoroughly cleaning surfaces, carpets, furniture, and other affected areas
• Removing any lingering odors
• Disinfecting the space to neutralize potentially harmful pathogens
• Controlled demolition to replace damaged structural elements
• Clearing surfaces and contents of residues and debris left behind after criminal investigations

What You Can Expect When Our SERVPRO Team Arrives

There are few things more important to a homeowner after experiencing a trauma than getting their property back to normal again.

Healing and moving on after this loss requires empathetic restoration technicians capable of recognizing the most efficient pathways to recovery, starting with the restoration process.  We take great care to ensure that not only with the affected areas be returned to their previous state, but also to meet the needs and requests of our customer. 

Need Trauma or Crime Scene Cleanup? Call Today – (715) 834-3473

Crime Scene and Trauma Cleaning Services

• Fingerprint powder and evidence-gathering chemicals
• Tear gas and pepper spray residues
• Fire extinguisher residue
• Blood, bodily fluids, and tissue remnants

Common Trauma and Crime Scene Scenarios

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, suicide, trauma, crime or death. Our trained professionals clean, disinfect and deodorize the structure.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.

Illegal Drug - "Meth" Labs

Many of the chemicals used in the production of illegal drugs such as "meth" are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.

Celebrate Safely this Holiday Season

11/10/2020 (Permalink)

Celebrate Safely this Holiday Season

In a year when large holiday gatherings may not be possible, a focus on family decorating traditions and more intimate celebrations may take on extra significance. It’s as important to keep safety top of mind with a small family gathering as it is with a large holiday party.  We all enjoy bringing the glow of the holiday season to our homes with Christmas trees or menorahs and candlelight, but these statistics from the U.S. Fire Administration show how easy it is for home decorating to turn into a home disaster.

• The top three days for home candle fires are Christmas Day, New Year’s Day and New Year’s Eve.

• More than half of the home decoration fires in December are started by candles.

• A heat source too close to the Christmas tree causes one in every four winter fires.

• On average, one of every 52 reported home Christmas tree fires resulted in death. In addition to exercising caution with candles and heat sources, it is important to follow manufacturers’ guidelines for holiday lighting.

According to the National Fire Protection Association, electrical distribution or lighting equipment was involved in 44% of home Christmas tree fires. Though Christmas tree fires may not be common, they can be devastating to more than the house itself. They can destroy irreplaceable photos, mementos, and family heirlooms and even cost lives.

To help keep your holidays bright and your home and family safe, use common sense with candles and tree placement, and follow these important home decorating guidelines:

• Only use decorations that are flame-retardant or not flammable.

• Check holiday lights each year for frayed wires or excessive wear.

• Don’t link more than three strands of holiday lights.

In a year when so many of the things we take for granted have changed, we know people will still come together – in person or virtually – to celebrate family and holiday traditions. ‘Stay safe’ has become a common expression in the context of public health, but this holiday season, we urge all area home and business owners to think about ‘staying safe’ in their homes as they prepare for and enjoy the holiday season.

SERVPRO is an industry leader and provider of fire and water cleanup and restoration services. For more fire prevention and fire safety tips and information about fire and water damage restoration services, please visit www.SERVPROeauclaire.com. For more information on SERVPRO of Eau Claire, please contact us at (715) 834-3473 or email office@SERVPROeauclaire.com.

Water in Your Basement? Don't Panic - Call SERVPRO!

10/13/2020 (Permalink)

Have Questions about Basement Flooding?

Call Us Today - (715) 834-3473

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Eau Claire and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help! (715) 834-3473

COVID-19 - We Are Here to Help

8/25/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Eau Claire at (715) 834-3473

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Fire in Chippewa Falls, WI

4/8/2020 (Permalink)

Fire damage to home in Chippewa Falls, WI after car started on fire in the garage.

We were called to a fire in Chippewa Falls where the cause was very rare. Their car had blown up in the garage shortly after they had gotten home from work. No, cars do not blow up in real life like they do in movies. No one was hurt in this fire, thank goodness but there is extensive damage done to the house. While we don't know what exactly caused the car to start on fire, here are some things we do know regarding vehicle fires. 

What are engine fires caused from?

According to Statista, there were 181,500 vehicle fires reported in 2018. While it is hard to find the cause of a vehicle fire, the most common causes are issues with the vehicle's electrical wiring system, fuel system, or even cigarettes left in the car. Get the systems checked at every service appointment to be sure everything is working correctly.

What are some warning signs?

• Fuses that blow repeatedly
• Oil or other fluid leaks under the vehicle (noticed after car has been parked)
• Cracked or loose wiring, or wiring with exposed metal
• Very loud sounds from the exhaust system
• Rapid changes in fuel level, oil levels, or engine temperature
• Broken or loose hoses

Call us @ 715-834-3473

If you see or smell smoke coming from your car pull over, get everyone at least 100 feet away from the vehicle, and call 911. Call your insurance agent to see what kind of coverage you have. 

If you have a fire in your home, no matter the cause, SERVPRO of Eau Claire is ready, 24/7, 365 days a year. 

Water Damage to a Home in Whitehall, WI

4/1/2020 (Permalink)

Fill line for toilet leaked into basement in Whitehall, WI while homeowner was gone.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - (715) 834-3473

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Eau Claire and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (715) 834-3473

We Are Cleaning Experts

3/17/2020 (Permalink)

We can help! We're just one call away!

SERVPRO of Eau Claire is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Eau Claire 715-834-3473

Flu, Sinus Infection, Coronavirus, OH MY!!

3/11/2020 (Permalink)

What can we do to help you?

Here at SERVPRO of Eau Claire, we take getting sick very seriously. If everyone in your office has been calling in sick or everyone in your home seems to be taking turns getting a runny nose, and you don't want those pesky germs to stick around? You've come looking in the right place! 

• Wash hands
• Avoid touching face
• Clean and sanitize house
• Clean and sanitize office

As the #1 choice in cleanup and restoration, we can minimize the spread of germs with a proactive cleaning for your home or business. Give us a call at 715-834-3473. 

Clean Ducts, Clean Lungs

2/10/2020 (Permalink)

Does your Eau Claire or Chippewa Falls home need the air ducts cleaned?

Why clean your ducts?

Just because its cold and snowy in the Eau Claire area doesn't mean you can't get fresh air. Have you ever thought about getting your ducts cleaned? It's not something most people think of on a regular basis. There is nothing out there saying you should get your ducts cleaned once a year or every so often, but it doesn't hurt to keep it in the back of your mind if you have any of the following: 

-pets
-occupants with allergies or asthma
-cigarette or cigar smoke
-water contamination or damage to the home or HVAC system
-home renovation or remodeling projects

Some occupants are more sensitive to these contaminants than others. Allergy and asthma sufferers, as well as young children and the elderly tend to be more susceptible to the types of poor indoor air quality that air duct cleaning can help address.

Through normal occupation in a home, we generate a great deal of contaminants and air pollutants, such as dander, dust, and chemicals. These contaminants are pulled into the HVAC system and re-circulated 5 to 7 times per day, on average. Over time, this re-circulation causes a build-up of contaminants in the duct work.

While dirty ducts don’t necessarily mean unhealthy air in your home, school or workplace, they may be contributing to larger health issues or harboring contaminants. Those of which, cause serious problems for people with respiratory health conditions, autoimmune disorders, or some allergies.

According to the U.S. Department of Energy, 25 to 40 percent of the energy used for heating or cooling a home is wasted. Contaminants in the heating and cooling system cause it to work harder and shorten the life of your system. Although filters are used, the HVAC system still gets dirty through normal use. 

When an HVAC system is clean, it doesn’t have to work as hard to maintain the temperature you desire. As a result, less energy is used, leading to improved cost-effectiveness.

If you're thinking about getting your ducts cleaned or need a quote, give SERVPRO of Eau Claire a call at 715-834-3473. 

Don't forget to like us on Facebook or give us a review! Just type in @EauClaireSERVPRO into the search bar on Facebook. 

Does your Eau Claire home have a mold problem?

1/20/2020 (Permalink)

In the Chippewa Valley, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO of Eau Claire 715-834-3473

Winter Storm Damage in the Eau Claire Area

1/2/2020 (Permalink)

Winter weather in the Chippewa Valley can cause serious damage to your home.

Everything you need to know about ice dams

With temperatures teetering on the edge of freezing in the Eau Claire area, ice dams are in their prime to form. Eau Claire and Chippewa Falls saw about 8 inches of snow last week. That is plenty to form an insulating layer of snow, creating the perfect storm for an ice dam. SERVPRO of Eau Claire wants you to know what to look for before you get water damage or growth in your home. 

So what is an ice dam?

An ice dam is a ridge of ice that forms at the edge of a roof that prevents melting snow (water) from draining off of the roof. The water that backs up behind the dam can leak into the building or home and cause damage to ceilings, walls, insulation, and other areas. Most of the time, it is not caught right away and where there's water that's been sitting, there is usually growth or the start of it. Don't worry! SERVPRO of Eau Claire is always here to help!

What causes ice dams?

The easy answer is nonuniform roof temperatures. Let's break that down a little bit further though. There are three things that all come into play for ice dams to form 

1.  Heat loss from the building or home
2.  A layer of dry snow on the roof which creates good insulation
3.  Outside temperatures must be below freezing (32 degrees Fahrenheit)

If any of the above are absent, ice dams cannot form. 

When building heat coming through the roofs surfaces melts the snow on the roof, this causes meltwater to flow down the roof until it reaches a place that is below freezing (eaves that don't get heat from the building). Once the meltwater reaches the frozen surface, it accumulates over time creating a barrier of ice that the meltwater gets caught behind. 

How can you prevent ice dams?

• Know your snow load

Do you know how much weight your roof can hold? By removing the snow, it eliminates one of the ingredients necessary for an ice dam to form. You can use a push broom or a "roof rake" to remove the snow. In order for this to be effective ALL of the snow needs to be removed from the roof. If only part of the snow was removed from the roof, an ice dam will form where the snow was left. 

*Please note that removing snow is only a temporary fix and can cause more damage to the roof. It's always a good idea to call in the professionals*

• Make the ceiling airtight so no warm, moist air can flow from the house to the attic space

Natural roof ventilation can help maintain uniform roof temperatures. If heat transfer has been reduced substantially, then snow will build up on the room and cover the ventilation systems, reducing attic ventilation. Natural attic ventilation systems are necessary to dry and remove heat build up from the attic. 

Call us at 715-834-3572 

SERVPRO of Eau Claire is available to help 24/7, 365 days a year. We've got a team of trained technicians that are ready, around the clock, for whatever happens.

Don't forget to check us out on Facebook @EauClaireSERVPRO

Water Damage in Altoona Church and Daycare

12/4/2019 (Permalink)

Water damage in basement of Altoona Church and Daycare.

Sewer Back up in Altoona

In our neighboring town, a city sewer back up caused the basement to flood in an Altoona church and daycare. We were quick to respond with our highly trained technicians that were able to get the water extracted safely and efficiently, keeping the daycare and church in business. 

When you are dealing with water damage, immediate action is crucial. Within the first few hours, water can greatly increase the severity of the damage. 

We're always here to help at SERVPRO of Eau Claire! 715-834-3472

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Eau Claire has highly trained technicians that specialize in water damage restoration. In fact, it's the cornerstone of our business! 

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Eau Claire

SERVPRO of Eau Claire specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Eau Claire Wishes You a Fire Free Holiday Season

12/4/2019 (Permalink)

We are always ready for whatever happens in the Eau Claire area!

Tis' the Season

After Thanksgiving (or even before) your town or neighbors have started putting up trees and lights on their house. Irvine Park in Chippewa Falls is open, snow has covered the ground... it truly is the most magical time of the year! But what do we do if our tree ends up on fire?

As much as we love the work, the last thing we want to hear is that your Christmas tree started on fire and you have smoke damage through out your house. 

Here are some tips to stay safe this holiday season. 

Winter Fire Facts

• Two of every five decoration fires happen because decorations are placed too close to a heat source
• Christmas tree fires cause an average of $10 million in direct property damage EACH YEAR
• Of those fires, three quarters of them occurred in December and January 
• Electrical issues are the cause of 44% of Christmas tree fires

Tips to Prevent Holiday Fires

• Don't block an exit with the tree or decorations
• Some lights are only for indoor or outdoor use, but not ever used for both
• Make sure the tree is at least three feet away from any heat source
• Make sure candles are at least twelve inches from anything that will burn
• Water your tree every day

Happy Holidays

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect your property with care. If its Christmas day or New Years Eve, we're always here to help! 

Call SERVPRO of Eau Claire at 715-834-FIRE(3472)

Faster to Your Eau Claire Water Damage Event

11/27/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Eau Claire provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Eau Claire arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 715-834-3473

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Eau Claire

SERVPRO of Eau Claire specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our Highly Trained Restoration Specialist can restore your Eau Claire area home

11/27/2019 (Permalink)

We are an IICRC Certified firm!

SERVPRO of Eau Claire is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Eau Claire

SERVPRO of Eau Claire specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We're here to help! 715-834-3473

Eau Claire Smoke and Soot Cleanup

11/20/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Eau Claire will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 715-834-3473

Faster to your Eau Claire Water Damage Event

11/14/2018 (Permalink)

SERVPRO ofEau Claire provides 24 hour fire and water damage restoration service in Eau Claire

Flooding and water emergencies don’t wait for regular business hours and neither do we. Eau Claire provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Eau Claire arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 715-834-3473

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Eau Claire

SERVPRO of Eau Claire specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Eau Claire 24 Hour Emergency Water Damage Service

11/13/2018 (Permalink)

SERVPRO of Eau Claire provides 24 hour fire and water damage restoration service in Eau Claire and surrounding areas

SERVPRO of Eau Claire is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 715-834-3473

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Eau Claire has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Eau Claire

SERVPRO of Eau Claire specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

• ASD - Applied Structural Drying Technician
• ECTP - Employee Certification Training Program
• IICRC Certified Firm

Restoring Your Eau Claire Commercial Property After A Water Damage Event

11/13/2018 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Eau Claire commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Eau Claire

SERVPRO of Eau Claire specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods hit Eau Claire, SERVPRO is ready!

11/13/2018 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Eau Claire.

SERVPRO ofEau Claire specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Eau Claire, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. We partnered with the storm team to assist in the resent major storm event in Madison WI. 

Have Storm or Flood Damage? Call Us Today 715-834-3473

SERVPRO First Responder Bowl

11/7/2018 (Permalink)

August 13, 2018

New SERVPRO First Responder Bowl to be played at Cotton Bowl Stadium

DALLAS – In a joint effort to honor the service and sacrifice of America’s First Responders, the annual college football bowl game played at Cotton Bowl Stadium in Dallas, Texas has been renamed the SERVPRO First Responder Bowl.  Kickoff for the newly christened SERVPRO First Responder Bowl is set for December 26 at 12:30 p.m. CT (1:30 p.m. ET) and will be televised by ESPN.  The agreement between ESPN Events and SERVPRO was brokered by Denver-based Impression Sports & Entertainment.

"We are truly grateful for all first responders’ sacrifice and service,” said Brant Ringler, Executive Director of the SERVPRO First Responder Bowl. “It is a tremendous privilege to honor these brave men and women who protect our communities 24/7/365. As this game continues to grow, so do our ties with first responders. Additionally, having a sponsor like SERVPRO who works along-side and supports these community heroes reinforces our goals of recognizing our first responders.”

"We are proud to present the SERVPRO First Responder Bowl dedicated to honoring some of the hardest working men and women in our country" said Sue Steen, CEO of SERVPRO Industries, Inc. "We recognize the dedication and selfless acts of our First Responders and are honored to help highlight and celebrate the commitment of these everyday heroes."

The 2018 SERVPRO First Responder Bowl is the ninth edition of the bowl game, formerly known as the Heart of Dallas Bowl, and part of the 89-year history of games being played at Cotton Bowl Stadium on the grounds of Dallas’ Fair Park, which features 227 acres of museums, attractions, history, art and performances located in the heart of the ninth largest city in the United States.

First responders to be honored include police officers, firefighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents and military personnel who have specialized training and are the first to arrive and provide assistance at the scene of an emergency.

“This is an exciting change, and we are humbled by the fact that an actual bowl game has been named exclusively for the first responders of this country,” Dallas Fire-Rescue Fire Chief David Coatney said.

“We are truly honored to have a bowl game here in Dallas named after the hard working men and women serving and protecting communities across this country.  It always feels great to be recognized, and I know our officers and firefighters are touched by this overwhelming show of support, “said Dallas Police Chief U. Renee Hall.

The SERVPRO First Responder Bowl tickets will go on sale in September.  Tickets for First Responders will continue to be underwritten by our corporate sponsors. Planning for the First Responder Fan Fest in Cotton Bowl Plaza will begin immediately.  

The SERVPRO First Responder Bowl is one of 14 owned and operated bowl games by ESPN Events, a division of ESPN.

ESPN Events

ESPN Events, a division of ESPN, owns and operates a large portfolio of 32 collegiate sporting events worldwide. The roster includes three Labor Day weekend college football games; FCS opening-weekend game; 14 college bowl games, 12 college basketball events, a college softball event and two college award shows, which accounts for approximately 300-plus hours of programming, reaches almost 64 million viewers and attracts over 700,000 attendees each year. With satellite offices in Albuquerque, Birmingham, Boca Raton, Boise, Dallas-Fort Worth, Honolulu, Las Vegas, Montgomery and St. Petersburg, ESPN Events builds relationships with conferences, schools and local communities, as well as providing unique experiences for teams and fans. ESPN Events also manages the Big 12 Corporate Partner Program.

About SERVPRO^®

Founded in 1967, the SERVPRO^® Franchise System is a leader and provider of fire and water cleanup and restoration services, and mold mitigation and remediation. SERVPRO's professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO^® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

National Preparedness Month

9/4/2018 (Permalink)

It's National Preparedness Month! Yes that really is a thing. As a business owner, insurer or a property manager, you are a leader in your community and have the opportunity to set an example for your employees, customers, and community to follow.

   Join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage, the community as a whole to become more prepared. Disasters happen and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes.  

   As an employer in your community, having a business continuity plan can help protect your company, its employees and its infrastructure, and maximizes your chances of recovery after an emergency or disaster. You can do this by taking three easy steps:

1) Plan to stay in business

2) Encourage your employees to become ready

3) Protect your investment

   We must work together as a team to make sure that families, businesses, places of worship, and neighborhoods are ready, At Ready.gov/business, companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency. You can contact SERVPRO of Eau Claire at 715-834-3473 or www.SERVPROeauclaire.com to find out more on how to be ready when disaster hits with the Emergency Ready Program. 

Got To Have A Defense!

8/27/2018 (Permalink)

Defense against mold growth is vital for your home or business and the health of everyone that enters. Prompt mitigation is vital in avoiding mold growth, which can be visible in as little as twenty - four to forty -eight hours under certain conditions.

Here is some tips on how to put together the best defense possible.

1. Keep the humidity between thirty to sixty percent.
2. Provide for proper drainage away from your home or businesses foundations.
3. Regularly inspect the plumbing and appliances for leaks.
4. Keep all gutters and drains clear and free of debris.
5. Inspect the roof, windows and other areas where water may enter the building and perform necessary maintenance.
6. Respond to all water intrusions immediately.
7. Contact SERVPRO of Eau Claire for assistance after a water damage or if and when you discover mold growth.

With all the rain and flooding lately, this seems pretty appropriate today. With SERVPRO of Eau Claire, you get trained Professionals whos top priority is you the customer. Getting you back into your home or business without future issues popping up. We do it right and quickly. We work to make it "Like it never even happened." Call us today to take care of all your water damage needs! 715-834-3473 or visit us at www.SERVPROeauclaire.com

Are You Ready?

8/24/2018 (Permalink)

What would happen if you pulled into work this morning only to find that you can't get into your building due to some type of disaster? Fire, Water, Crime Scene. How do you let your employees know about the situation? How do you take care of your customers? Who do you call? What do you do?

Did you know that 50% of all businesses that do not have a Emergency Ready Program in place, NEVER reopen after a disaster? Does your business have one? Are you prepared?

Luckily SERVPRO of Eau Claire offers this service to every community we are in. The best part, is it is absolutely FREE of charge, and NO obligations to ever use SERVPRO of Eau Claire! The Emergency Ready Program or ERP, takes depending on the size of your building very little time to complete.

We capture the vital data needed in time of crisis and disaster, and put it all together for you. No matter where you are in the world, you can rest assured if your business has a disaster, you are taken care of!

Contact me today for more information or to schedule your ERP. SERVPRO of Eau Claire office 715-829-3439 or visit our website www.SERVPROeauclaire.com

Bowl Season

8/15/2018 (Permalink)

New SERVPRO First Responder Bowl to be played at Cotton Bowl Stadium. To honor the services and sacrifices of First Responders, the annual college bowl game played at Cotton Bowl Stadium in Dallas, Texas has been renamed. It is now the SERVPRO First Responder Bowl! The game is set for a 12:30 pm (Central Time) kickoff and will be televised on ESPN.

It's a privilege to honor the brave men and women who serve and protect our communities twenty-four hours a day, three hundred and sixty-five days a year. SERVPRO who works along side and supports these community heroes reinforces our goals of recognizing our first responders.

First responders to be honored include police officers, firefighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents, and military personnel who have specialized training and are first to arrive and provide assistance at the scene of an emergency.

If you would like more information, please contact SERVPRO of Eau Claire at 715-834-3473 or visit our website www.SERVPROeauclaire.com

3rd Annual SERVPRO Golf Outing

7/27/2018 (Permalink)

Join SERVPRO of Eau Claire for our 3rd annual SERVPRO Golf Outing, Friday August 17th, at Wissota Golf in Chippewa Falls, WI. Activities and networking starts at 11 am, shotgun start for the scramble at noon. All money raised will go directly to Big Brothers Big Sisters of Northwestern Wisconsin.

The golf outing will feature a Hole-In-One contest for $100,000 AND courtesy of Chilson Motors a Hole-In-One contest for a brand new vehicle! Many more prizes, raffles, and auction items will be available for your chance to win! To sponsor and or register, please call Big Brothers Big Sisters of Northwestern Wisconsin at 715-835-0161 and Teri-Gene Conlin, or call SERVPRO of Eau Claire at 715-834-3473 and they will be more than happy to assist you!

SERVPRO of Eau Claire would like to take a moment to thank some of the great sponsors of this event:

State Farm Insurance

Chilson Motors

Spectrum Insurance

Castle Insurance, Employers Benefit Group, Nurturing Nature Massage Plus LLC, Primerica, Toppers Pizza, Charter Bank, Chippewa Valley Financial, Toycen Motors, The District Pub & Grill, Signarama.

   We hope to see you at the SERVPRO 3rd Annual Golf Outing! Remember it is Friday, August 17th, at Wissota Golf in Chippewa Falls, WI. Start time for the great event is 11 am with a noon shotgun start for the golfing. 

Clean Homes Will Sell Faster!

7/9/2018 (Permalink)

Ever walk into a home for sale and the first thing you notice is an odor? That odor makes it very hard to concentrate on the home and the features you may like and want. Chances are, you may pass on a great home because your first impression is an offensive odor. Sadly, this happens more often than you think. In today's housing market, it is important to present the best house showing possible. Houses are flying off the market within 24 to 48 hours of being listed.

Get it clean and you will get it sold! Dirty ducts can circulate odors and contaminates like mold and irritating dust throughout a home. SERVPRO of Eau Claire Professionals use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime. Cleaning your ductwork can reduce allergens and pet dander, eliminate offensive odors, and improve operating conditions and efficiency.

You can use SERVPRO of Eau Claire as an informed resource. Our trained and certified professionals can inspect a home or commercial building for damage and whether moisture has penetrated materials or is allowing mold growth.

If you have questions or would like to schedule an inspection of your property, please call us at 715-834-3473 or visit our website at www.SERVPROeauclaire.com

Taking Precautions

7/2/2018 (Permalink)

SERVPRO of Eau Claire Professionals handle water damages every day and know prompt action is required to prevent mold growth. If there is an ongoing moisture problem in the building, there are some signs to be looking for:

• The presence of mold.
• Strong musty odors, which may indicate mold is present.
• Any evidence of past moisture problems that might have caused undetected mold growth.
• Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality or Environmental Professional to inspect the building for mold growth and water damage problems.

If you discover any of these issues, call SERVPRO of Eau Claire. 715-834-3473 or visit our website at www.SERVPROeauclaire.comOur trained and certified Professionals will do an inspection and assessment of damage. Containment will be done to keep any mold from spreading. Air filtration will be used to capture microscopic mold spores. The mold will be removed from infested materials. SERVPRO of Eau Claire Professionals will clean the contents and belongings. Finally, depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs like replacing drywall, painting or installing new carpet; or it may require major repairs such as the reconstruction of various areas or rooms in a home or business.

No matter the size or damages rest assured that SERVPRO of Eau Claire will make it "Like it never even happened."

Why SERVPRO of Eau Claire?

6/26/2018 (Permalink)

There are a lot of restoration, and remediation companies to choose from in the Chippewa Valley, so why should you or your business choose SERVPRO of Eau Claire? Great question!

First: "Faster to any size disaster" isn't just a catch phrase, it's true. SERVPRO of Eau Claire average response time to the first emergency call or an agent or insurance adjusters call is less than 20 minutes. This means even at 2 a.m. or on a Holiday! SERVPRO of Eau Claire is available and ready to roll 24 hours a day, 7 days a week! Within 2 hours from first contact, a highly trained SERVPRO Professional is on scene. When it comes to restoring your property and saving your precious memories, time and quick response are everything!

Second: There is no Disaster too big or too small for us to handle! Seriously! No matter if it is just a backed up drain that flooded a tiny bathroom or basement room, or the US Pentagon, SERVPRO will and has restored it. With over 1,700 franchises Nation wide, we come together and work as Team Green! Meaning, we can handle any size disaster that comes our way!

Third: Our highly trained professionals adhere to our industry standards of IICRC training. On top of continuous education provided by SERVPRO of Eau Claire, we require all of our employees to go through and pass certified training. When it comes to your home and or business, we want you to know, SERVPRO of Eau Claire takes it serious.

Last: SERVPRO is the largest restoration and mitigation in the nation. A company doesn't get to be number 1 in the nation without doing the right things and treating people the right way. So when it comes time to call a local restoration company, remember SERVPRO of Eau Claire.

Office number is 715-834-3473 or visit us at www.SERVPROeauclaire.comyou can also check us out on Facebook at SERVPRO Eau Claire.

Use Us As A Resource!

6/8/2018 (Permalink)

You may know SERVPRO of Eau Claire as a MITIGATION and REMEDIATION service company, but did you know, among many other services, we also EDUCATE?

Not only do we offer CE CLASSES but we do LUNCH & LEARNS, 1 to 1's and offer our SOCIAL MEDIA and WEBSITE as a resource for anyone to use. You can always call SERVPRO of Eau Claire too!

We believe in giving back to the Chippewa Valley as much as we possibly can. Part of giving back is, continuing to educate our community. From commercial to residential concerns of remediation and mitigation, to community concerns. We try to cover and offer a wide variety of important issues that are of interest to the Chippewa Valley.

Recently, we held an Continuing Education Class for insurance agents. We covered topics of Ethics and also Restoring Contaminated Buildings. We also work with the insurance industry to help them educate their insured of the damages certain disasters can cause and the importance of certain types of insurance coverages to be addressed.

If you found this blog to be helpful and or interesting, please be sure to follow us on FACEBOOK at SERVPRO Eau Claire... on TWITTER @SERVPROEauClair ...ALINABLE at SERVPRO of Eau Claire .... our WEBSITE www.SERVPROeauclaire.com and our OFFICE PHONE NUMBER 715-834-3473. We look forward to talking and sharing with you!

And Then The Rains Came!

5/23/2018 (Permalink)

According to the National Weather Service (NOAA), approximately seventy-five percent of all Presidential disaster declarations are associated with flooding. NOAA lists the most common flood hazards in the United States as:

• Flash Flooding
• River Flooding
• Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
• Burn Scars/Debris Flows(Caused by Wildfires)
• Ice/Debris Jams
• Snowmelt
• Dry Wash (Caused by heavy rainfall in dry areas)
• Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesn't mean you won't! In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average more than $3.5 billion in annual losses in the United States and commercial flood claims average more than $75,000 (NFIP)

When catastrophic water damage happens to you, SERVPRO of Eau Claire Professionals can help. They can help you be prepared ahead of time by helping you with an Emergency Ready Program (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible. Let SERVPRO of Eau Claire Professionals make it "Like it never even happened."

Call today to learn more! 715-834-3473

Get your ducts in a row!

5/9/2018 (Permalink)

Your ventilation system is usually the biggest reason for poor indoor air quality, but you can change that! Air duct inspections should be a high priority for your business or home. In most cases, the HVAC system has operated for some time without much attention. Dirty ducts can circulate odors, contaminates such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of Eau Claire's service is inspecting the heating, ventilation, and air conditioning unit, or HVAC. Keeping the HVAC and ductwork clean can extend the life of your equipment and allows it to run at peak condition, which will translate into saving money. However duct cleaning may not always be necessary. SERVPRO of Eau Claire Professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality issues or concerns. This inspection can help save you money and provide peace of mind on the health and life span of your HVAC system and ductwork.

To schedule an inspection and cleaning contact SERVPRO of Eau Claire today, and tell them that you read this blog for a special offer! Call us at 715-834-3473.

The Weather Outside Is Frightful!

4/16/2018 (Permalink)

If you weren't lucky enough to be in a warm and tropical climate over the past weekend, you saw Mother Nature doing her best to remind everyone, just who says it is officially spring! In some Wisconsin towns, as much as 30" of snow was dumped on everyone. The Dairy state seen everything from, rain, sleet, lightning and thunder, high winds, and most definitely saw plenty of snow! With the snow, and rain comes many issues that can effect your home and business.

Remember to clear snow away from your vents, in order to keep from blocking them and causing deadly gases from building up in your home. Clear off your roof to help lessen the wait that heavy snow and ice can cause. Salt your steps and sidewalks to help prevent slips and falls. When running your vehicles to warm up, remember to open the garage door for proper ventilation.

Although lightning can happen at anytime, the chances are rare with winter like weather. No matter what time of the year lightning happens, here's some safety tips.

• HAve a lightning safety plan, and cancel or postpone outdoor activities if thunderstorms are expected.
• If you do get caught outside, avoid high grounds, open spaces, and all metal objects including electric wires, fences, etc. Seek shelter in a substantial building or a fully enclosed metal vehicle.
• If you are indoors, stay away from doors and windows. Do not use the telephone. Consider unplugging computers, power tools, and tv sets. Lightning may strike exterior electric/phone lines, inducing shocks to inside equipement.

Source for lightning tips are from the National Weather Service.

Why SERVPRO of Eau Claire?

3/30/2018 (Permalink)

Pop quiz:

1. Who is the biggest/best soda company in the US?
2. Who is the largest US retailer?
3. How about who is the largest real estate firm?

Answers:

1. Coca-Cola
2. Wal-Mart
3. Keller Williams

Now for the big question:

Who is the biggest/best Remediation company in the US? SERVPRO!

How do companies become the biggest and the best? It's easy, through hard work, going above and beyond what is expected, doing quality work, and taking care of customers.

When it comes to customers, SERVPRO of Eau Claire does everything possible to ensure our customers are happy and well taken care of. Recently the city of Eau Claire had a water main break and run into the sewer system, causing an entire neighborhood to have raw sewage and water flood their homes. SERVPRO of Eau Claire sprung into action. out of 48 homes affected, SERVPRO took care of 23. Check out what one of our satisfied customers had to say about their experience with SERVPRO of Eau Claire.

(5 star review)

by Joel L. - 3/22/2018

Early on Feb 27, 2018, a city sewer main backed up into our basement. We were one of over 50 affected homes, and got by "lucky" with only 7 inches of sewage in our finished basement. SERVPRO of EC was on site by 8 am and had the bulk of the cleanup done that day. Abbi & Sandy did a great job, and maintained a very professional manor throughout the day, eventhough they had more homes to get to after ours that day. Eve in the office kept us informed over the next week and the team completed the last few touch ups over the next week. I will not hesitate to call SERVPRO of Eau Claire in the future, they did a great job!. Thank you Abbi, Sandy & Eve.

Go to review on www.SERVPROofeauclaireviews.com
Listed on Testimonial Page

Another happy customer! If you would like to leave a review, simply click on the link above. We look forward to hearing from you!

What SERVPRO of Eau Claire can do for you!

3/20/2018 (Permalink)

As I mingle amongst the locals, I find most people know who or what SERVPRO of Eau Claire is, but they only are aware of a small part of the service that is offered. Beyond the Fire and Water Remidiation and Mitigation, we have a number of services, that include Mitigation, Remidiation, Cleaning, Education, and Community Service.

First, what the majority of people know about SERVPRO of Eau Claire, beyond the GREEN TEAM vehicles and the national commercials.

• Fire, Smoke and Soot Cleanup and Restoration
• Water Removal and Dehumidification
• Crime Scene, Biohazard and Vandalism Cleanup
• Mold Mitigation and Remidiation
• Contents Claim Inventory Service
• Air Duct and HVAC Cleaning
• Carpet and Hard Floor Cleaning and Care
• Stain Removal, Stain Resistance Applications
• Odor Identification and Deodorization
• Upholstery and Drapes: Wet or Dry Cleaning Methods
• Continiuing Education Classes
• Lunch and Learns
• Community Informational Classes
• Supporter and Fundraiser for Big Brothers Big Sisters of Northwestern Wisconsin
• Military Supporter

As you can see, there is a lot that we can do for your family home or business. With over 1,700 franchises nation wide, there is literally NO JOB TOO BIG for SERVPRO. More locations means faster response times. Response time can save you or cost you thousands of dollars. Time is money.

If you have questions, or are interested in SERVPRO of Eau Claire's services, please call our office at 715-834-3473, find and follow us on Facebook @ SERVPRO Eau Claire, check out our website - www.SERVPROeauclaire.com

Severe Weather Safety

3/5/2018 (Permalink)

Severe weather happens any time, anywhere. Every single year the US averages 10,000 severe thunderstorms, 5,000 floods or flash floods, 1,300 tornadoes, and 2 land falling deadly hurricanes.

about 98% of all providentially declared disasters are weather related, leading to approximately 650 deaths per year and nearly $15 billion in damage. There are a few steps you can take to better prepare yourself for disasters and possibly save your life or the lives of others.

• Know Your Risks. First step to being weather ready is to understandthe type of hazardous weather that can affect where you live and work, and how the weather can impact you, your business, and your family. Check the forecast regularly, get a NOAA Weather Radio, and learn about Wireless Emergency Alerts. There are many forms of severe weather and your shelter plans should include all types of local hazards.
• Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example. Once you've taken action to prepare for severe weather, share your story with friends and family, coworkers, on your social media accounts. Your time and effort to be prepared will be an inspiration to others and encourage them to do the same.

Contact SERVPRO of Eau Claire for more readiness tips and tools, including SERVPRO's Emergency Ready Profile (ERP). Having an ERP in place for you or your facility can help minimize business interruption in the event of a disaster. SERVPRO of Eau Claire will help you be "Ready for whatever happens!"

***Facts and figures provided by noaa.gov

Emergency Kit Check List

2/19/2018 (Permalink)

Building an emergency kit shouldn't be that hard right? It seems everyone recommends home and business owners have an emergency kit, but when it comes to putting one together, there is a lack of resources to help put it together. SERVPRO of Eau Claire searched through available lists and found one that is the most complete.

Ready.gov suggests you have enough supplies for three days minimum. Below is a list of item s you may want to include in your kit.

• 3 day supply of non-perishable foods
• 1 gallon of water per person per day
• First-aid kit
• Any prescription medication taken, enough for at least 3 days
• Sleeping bags and/or blankets
• Hygiene products
• Fire extinguisher
• Flashlights
• Extra Batteries
• Cell phone charger
• Change of Clothes
• Matches in a waterproof container
• Wrench or pliers to turn off utilities
• Whistle to signal for help
• If you have pets, have pet supplies
• Infant formula and diapers for those with small children
• Important documents such as insurance policies, IDs, and bank records in a waterproof container

For more lists, and details on emergency preparedness, you can visit ready.gov or contact SERVPRO of Eau Claire and speak to a professional.

Clean ducts = Healthy lives.

2/13/2018 (Permalink)

Sweeping away years of dust and dirt can help reduce potential for damage and health risks. Since the ventilation system is often the biggest culprit in poor indoor air quality, proper maintenance, inspections, and cleaning of the ductwork should be high priority. In most cases, the HVAC system has been running for some time without any attention. Dirty ducts can circulate odors, contaminants like mold and irritating dust throughout your home or office.

A routine part of SERVPRO of Eau Claire professional's service is inspecting the heating, ventilation and air conditioning unit. Better known as the HVAC. Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money in the long run.

If you or others notice an odor, a lot of dust on items, even after the filter has been changed, have or have had mold in your home, or have seasonal allergies, you may want to consider contacting SERVPRO of Eau Claire to clean your HVAC.

To schedule an appointment you can contact SERVPRO of Eau Claire via,

Facebook: SERVPRO Eau Claire

Website: www.SERVPROeauclaire.com

Phone: 715-834-3473

We look forward to hearing from you!

Hoarding in the Chippewa Valley

2/2/2018 (Permalink)

Hoarding, what is it? What causes it? What can you do to help a loved one who you believe is a hoarder? What are the dangers? All questions that SERVPRO of Eau Claire Professionals are trained to answer, properly care for, and clean.

Did you know that Eau Claire County and SERVPRO of Eau Claire are leading Wisconsin in the fight to help those who hoard, and to bring awareness to the issue? The Eau Claire County Hoarding Task Force, with the guidance of the Hoarding Project, do just that. The task force is made up of a number of different government agencies as well as private businesses and community members, joining forces to help better our community.

It started when the Eau Claire Health Department and city police and fire departments got together to discuss what should be done with a couple cases that they three departments were working on. It was determined that the issues of hoarding go much deeper than a messy home, or someone that just collects a bunch of items. The city teamed up with several different entities and leaned upon several businesses and community members to form the most well rounded and knowledgeable group, equipped to tackle this issue.

The Eau Claire Hoarding Task Force now includes:

Catholic Charities

City of Eau Claire Police Department

Community Members

Consult an Organizer

Eau Claire School District

Eau Claire City/County Health Department

Eau Claire Department of Human Services

Eau Claire Fire and Rescue

HSHS Behavioral Health

Mayo Clinic Health Systems

SERVPRO of Eau Claire

Straighten Up Organizing

and the task force receives information and training from The Hoarding Project in Tacoma, WA.

If you would like more information on what the Eau Claire Task Force does to help our communityor information about how SERVPRO addresses the clean up, please feel free to contact:

Aging and Disability Resource Center of Eau Claire County -715-839-4735

Eau Claire City-County Health Department - 715-839-4718

Eau Claire Department of Human Services - 715-839-7118

SERVPRO of Eau Claire - 715-834-3473

Taking Mold Precautions

1/24/2018 (Permalink)

SERVPRO of Eau Claire Professionals handle water damages every single day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure as soon as possible. If there is an ongoing moisture problem in the building, it is important to be on the lookout for:

• The presence of visible mold.
• Strong musty odors which may indicate mold is present.
• Any evidence of past moisture problems that might have caused undetected mold growth.
• Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality/ Environmental Professional to inspect the building for mold growth and water damage problems.

If you think you have a mold issue, call 715-834-3473. A SERVPRO of Eau Claire Professional trained in mold remediation will examine the structure for any visible signs of mold. In the event mold is found, you will be asked to sign a work authorization form prior to any mold cleanup or related work being performed. The technician may also recommend you leave the affected area while the mold cleanup and associated containment process is being safely completed.

Extreme Cold

1/16/2018 (Permalink)

According to the National Weather Service, $2.84 million dollars of property damage was caused by the extreme cold in 2015. Even scarier? Fifty-three people died and three were injured because of the extreme cold during 2015.

There are two things to be mindful of during the extreme cold, Frostbite and Hypothermia. Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical conditions to be aware of are, white or grayish-yellow skin, skin that feels unusually firm, or waxy numbness. Hypothermia is when your body temperature drops to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone's body temp falls below 95 degrees (F), it's is important to seek immediate medical attention.

Seeing how this winter has been arctic blast of weather for weeks on end, it is vital you take some time and know the weather whenever you leave your home.

source for weather facts and terms come from ready.gov/winter-weather

Education Is A Key To Success!

1/5/2018 (Permalink)

EDUCATION

Did you know that SERVPRO of Eau Claire is not only a restoration, mitigation and cleaning company, but we also are an education company? It's true! We offer a variety of different avenues to help not only our customers, but our community, to be educated and up to date with all the information regarding our field of service.

Our most popular educational resource is the SERVPRO Continuing Education Courses we offer to insurance agents and adjusters. We take great pride in providing the most accurate, and time sensitive information possible, while making the courses fun and interesting. One thing is for sure, after you have attended one of our CE Courses, you will never want to miss out on another one!

Another resource available for education is our Lunch and Learns. These are available to any business small or large, community group, or private group. Our marketing representative from SERVPRO of Eau Claire hosts the event and is full of knowledge, energy and passion.

We also have our website available to everyone, 24 hours a day. Simply go to www.SERVPROeauclaire.comand begin to explore! You will find everything from informational pieces, SERVPRO videos, news articles, to seeing who the local heroes are that will service your home or business in times of need, and tips on what to do in the unfortunate event you have a disaster!

We also have a twitter, google and facebook account that is always filled with great information and tips. So as you can see, we have many resources available for your every need and are ready to answer all your questions.

If you would like more information on signing up for a CE Course or having a Lunch and Learn, or would just like to speak with a SERVPRO of Eau Claire representative, feel free to call us at 715-834-3473, email at Marketing@SERVPROeauclaire.com,find, like & follow us on facebook at SERVPROEauClaire, follow us on twitter @SERVPROeauclaire

Clean Homes Sell Faster

1/2/2018 (Permalink)

Selling your home? Great, congratulations! I bet you have a check list of things to do before your home is showcased by a real estate agency. Find a reputable listing agent (Check) Clear all clutter from living areas (Check) Stage home (Check) research local market for new home (Check) Contact SERVPRO of Eau Claire to put the final touches on your home ( ) .... OH OH!

Did you know that clean homes sell faster? Did you know that SERVPRO of Eau Claire can help you sell your home? That's right! We regularly work with local real estate agencies to help you sell your biggest investment, your home.

We offer a variety of services:

CLEANING -

• Air Ducts and HVAC
• Biohazard, Crime Scene and Vandalism
• Carpet, Upholstery, Drapes and Blinds
• Ceilings, Walls and Hard Wood Floors
• Deodorization

Some times your home may call for more intense care. In those situations we offer:

Restoration -

• Fire, Smoke and Soot
• Water Removal and Dehumidification
• Mold Mitigation and Remediation
• Catastrophic Storm Response
• Move Outs and Contents Restoration
• Electronics and Equipment
• Document Drying
• Contents Claim Inventory Services

As you can see, SERVPRO of Eau Claire has got you covered for all your needs! So please remember when creating your home selling check lists, to include SERVPRO Of Eau Claire and our cleaning/restoration services! We WILL help you sell your home faster!

Special Teams wins every time!

12/26/2017 (Permalink)

Chances are that if you are a Green Bay Packers fan, you are not used to being in this spot, out of the playoffs. You find yourself in an unfamiliar, uncomfortable predicament. If only you had that one missing piece. That one special player that could make everything better and win the big game. Everything would be great! You would be happy and looking forward to the next game. Now your football world is a disaster and your sports life has been turned upside down.

Unfortunately, unless you work in the management of the Green Bay Packers, there is nothing you can do to better the situation. All you can do is hope that next years team is the best and can come through when needed and win the big game.

Fortunately for you, when it comes to emergencies and disasters in your home or business, you have the power and control to call in the best every time! When you call SERVPRO of Eau Claire, you are calling the MVP or restoration and clean up services! From the moment you make the call, our experts will form a play that will be sure to score every time.

Just like your favorite NFL team, SERVPRO of Eau Claire has special teams too. From the Water and Fire team, to the Carpet and Air Duct cleaning team, or our Bio-hazard and Crime Scene teams, to the Storm teams, we will have the right play for every situation that comes our way! Heck we even have offensive and defensive coaches that will come to your business and help draw up an Emergency Ready Plan to make sure your disaster playbook will win the big game every time.

So when it is game time and you have an emergency or disaster, call on the MVP's with the special teams of SERVPRO of Eau Claire. Guaranteed to be the winning team every time!

Does your home have a mold problem?

12/15/2017 (Permalink)

Let the experts take care of you!

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 715-834-3473 SERVPRO of Eau Claire

SERVPRO of Eau Claire giving back to the community

12/7/2017 (Permalink)

Pictured is Kyle Yudes, SERVPRO of Eau Claire Marketing Rep - Wes Escondo and Teri-Gene Conlin of Brothers Big Sisters Northwestern WI

At SERVPRO of Eau Claire we believe in giving back to our community. We have a great partnership with Big Brothers Big Sisters of Northwestern Wisconsin. Every August we hold a golf outing where 100% of money raised goes directly to this great organization. It is a day of fun for a excellent cause. We are extremely excited for the outing in 2018. With an energetic team heading up the planning, the sky is the limit with this event!

On top of SERVPRO of Eau Claire's annual golf outing, we are continuing our support of Big Brothers Big Sisters of Northwestern Wisconsin. Today SERVPRO of Eau Claire's Marketing Representative met with Chief Executive Officer Wesley Escondo, and Associate Director of Fund Development Teri-Gene Conlin and presented a $1,000 check to the organization. 

We look forward to continuing our partnership and support with Big Brothers Big Sisters for many years to come. 

Choosing the right restoration company

12/6/2017 (Permalink)

Like it never even happened

How To Choose Water Damage Restoration Services

When a storm leaves a home flooded, or a burst pipe causes serious issues in the house, getting water damage restoration services from a respected company should be considered a top priority. Unfortunately, this industry is not regulated, and there are people out there who pose as professionals or overstate their qualifications. Therefore, homeowners should be mindful of who they hire, as an untrained technician may do more harm than good or delay repairs, resulting in a higher degree of destruction. Before selecting a company to handle the job, keep in mind these points of emphasis:

• Only choose certified professionals to perform water damage restoration services. Even though the industry is not regulated, technicians who have received certification have made the effort to get the best training possible, proving that they take their job seriously. Certification through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a sign that a professional has received the most up to date training and is knowledgeable in the latest techniques and technologies employed during repairs. The IICRC operates a Certified Firm registrant-only database on its site, making it easy to find a local, certified professional without trouble.
• Do not select a technician based only on the price or an insurance company’s recommendation. When possible, speak to neighbors or friends who have had to hire a technician recently and try to get a recommendation from them. Insurance companies often select a restoration company based on price, and unusually low pricing suggests the company does not use modern drying or repair methods.
• Choose a company that offers a range of water damage restoration services. The easiest way to determine the expertise of a firm is to see if they provide a full range of options for homeowners. Mold remediation, for example, is often needed given how quickly mold can set in. This is a standard field of knowledge that advanced technicians should possess. If a company doesn’t offer mold remediation, it may not be prepared for all job settings.
• A company that is available 24/7 is a good sign. Stay away from any firms that are reluctant to start right away. In many cases modern equipment can enable near-complete drying in as little as 36 hours,  although many situations require longer. Also, a homeowner should not have to wait before repairs begin. Every minute counts when there is standing water present, and reputable professionals understand this. If a technician insists on waiting to begin the  remediation portion of the loss, they probably cannot be trusted to see the job through in a reasonable timeframe.

Using these guidelines, a homeowner should be able to find a technician that can be trusted and is equipped to do the job the right way. A storm or other disaster is hard enough to deal with, and a remediation firm should do everything in its power to make this difficult process easier.

SERVPRO of Eau Claire Emergency Water Damage

12/1/2017 (Permalink)

SERVPRO of Eau Claire is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 715.834.3473

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Eau Claire has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Eau Claire

SERVPRO of Eau Claire specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Leader Telegram

6/22/2017 (Permalink)

Business Leader

https://issuu.com/leadertelegram/docs/forwebsite_businessleader_04-04-201

Tom Hanaman, SERVPRO of Eau Claire owner had an article written on him and franchising. Eric Lindquist, a staffmember at the Leader -Telegram wrote the article. So please checkout the 2016 Spring Issue of Business Leader (pg. 4). SERVPRO of Eau Claire provides Fire & Water - Cleanup & Restoration to the Chippewa Valley, Eau Claire County & more.

Tom Hanaman purchased the franchise and began SERVPRO Of Eau Claire in 2010.

GALLATIN, Tenn. (Grassroots Newswire) January 19, 2016 - SERVPRO, a cleanup and restoration franchise company, maintains its hold on the top ranking in the Restoration Services industry for the 13th consecutive year and moves up to the number four spot overall in the 2016 Franchise 500 rankings from Entrepreneur magazine. This is the seventh consecutive year SERVPRO has been included in the magazine's Top 10 list, standing out in a group of more than 951 franchises that qualified for inclusion in the list.

Entrepreneur magazine's Franchise 500 selection process uses "objective, quantifiable measures of a franchise operation" to help would-be entrepreneurs identify franchise investment opportunities. Some of the most important factors considered by Entrepreneur in developing the list each year are "financial strength and stability, growth rate and size of the system."

Contaminated Water Damage

6/22/2017 (Permalink)

* Avoid all contact with sewage and items contaminated by sewage. Wash your hands throughly if you come in contact with contaminated items.

* Do not walk through contaminated areas, as you could spread damage to unaffected areas.

* Do not turn on the HVAC system if there is a possibility of spreading contaminated air.

* Do not use household fans to dry the structure; air flow could spread contaminants.

* Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you are dealing with water damage, immediate action is crucial. SERVPRO Franchise Professionals respond immediately and use advanced equipment and techniques to remove the water quickly. They closely monitor and document the drying process to verify your property is dried properly and thoroughly.

Call your local professionals, SERVPRO of Eau Claire @ 715-834-3473 to help with your damaged structure right away.

Emergency Ready Profile

6/22/2017 (Permalink)

The SERVPRO Emergency READY Profile (ERP) will help ensure you are "Ready for whatever happens." In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas.

GALLATIN, Tenn. (Grassroots Newswire) February 17, 2012 -- For a property owner, a worst-case disaster scenario involving fire or water damage can seem unthinkable and then suddenly become a reality. In the aftermath of a disaster, quick response time by a disaster recovery and restoration specialist can help minimize property damage as well as inventory or home contents loss. To provide home and business owners with a quick and convenient way to call in the experts when disaster strikes, SERVPRO announces the public release of their SERVPRO Ready Plan Mobile Application. The free App is now available to download from app stores across three mobile platforms: Android™, iOS® and Blackberry®.

Call SERVPRO of Eau Claire today to establish your Emergency READY Profile. 715-834-3473, ask for Randy Lee to schedule your no cost/no obligation ERP.

2nd Annual Charity Golf Outing to benefit Big Brothers Big Sisters

6/20/2017 (Permalink)

Come just join us for a day of fun and raising money for a local charity! Friday 8/25/17 at Lake Wissota Golf, 18 holes w/ cart, food & drink, games, silent auction and more! This is going to be a very fun event. Sponsors, golfers, those who which just to donate items for auction see attached info! Sign up now, limited space for golfers and sponsors!

We still have individual hole sponsorships available as well as cart sponsorships.

Looking to become part of this great event? Have a creative idea as to how you would like to sponsor? Feel free to contact us, we love to hear your idea and get you involved.

This golf outing is taking place at Lake Wissota Golf on 8/25/17.

Beautiful golf course, great prizes and it all goes towards a great cause.

Come join us and help make this a wonderful event for all to enjoy.

Any questions about this event please contact Randy Lee @ 715-834-3473 or 715-514-8902

business@SERVPROeauclaire.com

Soda Blasting for Farm & Home after fire damage

6/20/2017 (Permalink)

Soda Blasting is very much like Sand Blasting. It works in conjunction with an air compressor to clean dirty parts and surfaces. But instead of using sand as the cleaning abrasive, a soda blaster shoots out sodium bicarbonate, which is commonly known as baking soda (though what's used in blasters is composed of larger particles than those found in standard household baking soda).

The advantage of using baking soda, as opposed to sand, crushed walnut shells, coal slag, or any other abrasive, is that it's environmentally safe, less aggressive, relatively affordable, and easily rinsed away with water. In fact, the first large-scale industrial use of soda blasting occurred during the 1986 centennial restoration of the Statue of Liberty. It was the only safe and effective way to remove coal tar, paint, and corrosion from the statue's soft copper skin.

It can be used on wood to brick to remove soot & smell from smoke damage and fire charring. Grain Elevators / Grain Bins in need of cleaning before use or after a fire can benefit from the quick turn around time and peace of mind of using this process.

SERVPRO of Eau Claire keeps stock on hand and can respond quickly (24/7 emergency service) to anywhere. Commercial, Agricultural, Industrial & Residential.

715-834-3473

SERVPRO of Eau Claire

Golf Sponsor Info

6/20/2017 (Permalink)

Looking to become a sponsor? Here is what you need!

We will have individual hole sponsorships available as well as cart sponsorships.

Looking to become part of this great event? Have a creative idea as to how you would like to sponsor? Feel free to contact us, we love to hear your ideas and get you involved.

This golf outing is taking place at Lake Wissota Golf, the summer of 2018.

Beautiful golf course, great prizes and it all goes towards a great cause. 

Help us support Big Brothers Big Sisters of Eau Claire! 

Come join us and help make this a wonderful event for all to enjoy.

Hope to see you all there! 

Any questions about this event please contact Kyle Yudes @ 715-834-3473

business@SERVPROeauclaire.com

Employment

6/19/2017 (Permalink)

Production

SERVPRO^® of Eau Claire Production Technician

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Production Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO^® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

• Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
• Maintain a clean and organized vehicle and clean equipment appearance.
• Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
• Leave jobsite with a clean and orderly appearance.
• Perform production processes following SERVPRO^® production guidelines per work order per crew chief directions.
• Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns).
• Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance.

Position Requirements

• Effective oral communication
• Basic math skills
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

-------------------------------------------------------------------------------------------------------------------------------

Pay Rate

Based on experience, with possibility of overtime pay and increases based on merit.

TO APPLY: E-mail your resume and/or a brief description of work history to office@SERVPROeauclaire.com

SERVPRO^® of Eau Claire is an EOE M/F/D/V employer

Microbial Growth / Mold

6/14/2017 (Permalink)

Microbial Growth / Mold

If You See Visible Mold 

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Eau Claire             (715-834-3473) for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Eau Claire specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 715-834-3473

Certificate of Satisfaction Good people equal good results

3/25/2016 (Permalink)

Great crew + great clients = great results!

When you take the efforts of a great crew and combine them with great home owners, you get great results! Ours jobs usually aren't easy and are rarely pretty when we first arrive. For our clients to take the time to actually fill out our Satisfaction Forms, score us on the job we did, leave a detailed note for us and return it to us. This means a lot to us here at SERVPRO of Eau Claire.

SERVPRO specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies. From small one room home disasters, to large commercial facilities, or statewide storm response situations, SERVPRO helps make property damage 'Like it never even happened'.

Questions / Emergencies please call

715-834-3473

SERVPRO Of Eau Claire